No. You are not required to provide any supplies, cleaning products, or a vacuum. Each of our Cleaners is outfitted with professional grade tools and eco-friendly cleaning supplies. If, however, you would rather we use your own supplies and/or products, just let us know! We can take customized requests if you would like a certain product used in your home or in a specific area of your home.

A Quoted Clean is where you tell us what you would like cleaned. We then calculate how long we believe your requests will take and provide you with a guaranteed quote. We tend to be more liberal with our quotes, just to make sure there are no negative surprises. If we end up taking less time at your appointment, your invoice will be adjusted to reflect that. Quoted cleans are great when you know what you want done and you want to guarantee it is completed at each clean. A quoted clean doesn't have to be your whole home, either. The only defining factor behind a quoted clean is we tell you how long your requests will take.

A Checklist Clean is where you define your budget first. You then provide us with a 'checklist' of items that our Pro-Cleaners will work through. Our Pro-Cleaners work down your list until your budgeted time is up. Depending on the length of your list and how much time you have booked, we cannot guarantee completion, but we will get as much completed as we can! Keeping this in mind, be sure to put all of your most important tasks at the top of the checklist. Checklist Cleans are great for when you want to work within a defined budget. They are also great if you despise certain cleaning duties...you can put those at the top of your checklist!

You are not required to be home for a scheduled appointment. Depending upon your comfort, you can choose to be home during an appointment, to come and go, or not be home at all! Our Cleaners are prepared for all scenarios and are comfortable working with or without clients in their homes during appointments.

You can cancel or reschedule until 48hours before your appointment